Help Center

Documentation & Help Center

Everything you need to get started and succeed with DNLearn

Try searching for "create course", "SSO setup", or "AI tutor"

Frequently Asked Questions

Quick answers to common questions

Click "Forgot password" on the sign-in page and enter your email. You'll receive a reset link within a few minutes. If you use SSO, contact your organization's IT administrator.

Yes! DNLearn supports importing content from Canvas, Blackboard, Moodle, and other LMS platforms via SCORM and Common Cartridge formats. Go to Courses > Import to get started.

The AI tutor is available 24/7 to help students with course content. It answers questions based on your course materials, ensuring accurate and relevant responses. Instructors can customize which content the AI can access.

DNLearn integrates with Google Workspace, Microsoft 365, Zoom, major SIS platforms (Banner, Colleague, PeopleSoft), and supports LTI 1.3 for third-party tools. We also offer SSO via SAML 2.0 and OAuth.

DNLearn is fully responsive and works great on mobile browsers. Native iOS and Android apps are on our roadmap for 2025.

You can reach our support team via the Help button in the platform, by emailing support@dnlearn.org, or through our contact page. Enterprise customers have access to dedicated support channels.

Yes! DNLearn's instant translation feature allows students to view course content in 50+ languages. Instructors create content once, and students can toggle their preferred language.

DNLearn pricing is based on the number of active students in your organization. We offer monthly and annual billing options, with volume discounts for larger institutions. Contact us for a custom quote.

Still need help?

Our support team is here to help you succeed with DNLearn.